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Branding, web design, and SEO tips for small businesses & nonprofits.

how to ask for reviews

How to Ask for Google Reviews Without Making It Weird

Customer reviews aren't just feel-good validation. They're one of the most powerful tools you have for showing up in local search. Here's how to ask for them without making your customers feel pressured.

Shanda Watts
Shanda Watts
social media consistency

Social Media Consistency Builds Brand Trust (Even When It’s Not Perfect)

I spent way too long staring at a half-written post, convinced it wasn’t good enough to share. I’d tweak the ...

Shanda Watts
Shanda Watts
Search Engine Optimization

Why Did My Website Traffic Drop?

You open your analytics, and your heart drops. Here's how to figure out why your website traffic fell off and what you can do about it.

Shanda Watts
Shanda Watts
content writing

Website Copy That Converts: 6 Ways to Turn Visitors Into Customers

Your website might look great, but if the words are talking about you instead of your visitors, it's probably not bringing in leads. Here's how to fix that.

Shanda Watts
Shanda Watts
Brand Guidelines for Totally Crate!

Brand Guidelines: What They Are and Why Your Business Needs Them

If everything about your brand lives in your head, that's a problem waiting to happen. Here's what brand guidelines are and why every growing business needs them.

Shanda Watts
Shanda Watts
seo stopping 100

What Happens When You Stop Doing SEO?

Thinking about pausing your SEO? Nothing dramatic happens right away. But six months later, the cost of catching back up is always higher than staying consistent.

Shanda Watts
Shanda Watts